Privacy Policy

Information We Collect

We collect information in the following ways:

• Information you provide directly: such as your name, billing and shipping address, phone number, email address, and payment details when you place an order or create an account.
• Order and account information: including products purchased, order history, and preferences related to your nautical products.
• Communications: details you provide when you contact us by phone or email, or when you request customer service.
• Automatically collected data: basic technical information such as your IP address, browser type, device type, pages visited, and time spent on our site. This may be collected through cookies and similar technologies to help us understand how our website is used and to improve the customer experience.

How We Use Your Information

• To process and fulfill your orders and provide order confirmations.
• To set up and manage your account and order history.
• To respond to your questions, requests, or customer service needs.
• To improve our website, products, and services.
• To send service-related communications (such as order updates). We may also send promotional emails if you have chosen to receive them. You can opt out of marketing emails at any time.
• To help detect and prevent fraud, abuse, or security incidents, and to comply with applicable laws and regulations.

Cookies & Similar Technologies

A cookie is a small piece of data stored on your computer that helps our website remember information about your visit. We use cookies to:

• Remember items placed in your shopping cart.
• Save basic account and shipping information to speed up checkout.
• Understand how visitors use our site so we can improve navigation and content.

Cookies are stored on your device only and we do not have direct access to their content. Most web browsers allow you to control or disable cookies through your settings. Please note that disabling cookies may affect how our shopping cart and certain features function.

Information Sharing

We value your trust. We do not sell or rent your personal information to third parties for their own marketing purposes.

We may share your information in the following limited ways:

• Service providers: with companies that help us operate our business and fulfill your orders (such as payment processors, shipping carriers, and technical service providers). These partners are permitted to use your information only to perform services on our behalf.
• Legal requirements: when we believe disclosure is necessary to comply with the law, enforce our policies, or protect the rights, property, or safety of SS Graphics Inc., our customers, or others.
• Business transfers: if we ever sell or transfer part or all of our business or assets, customer information may be transferred as part of that transaction as permitted by law.

Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policies of any website that collects personally identifiable information.

How We Protect Your Information

We use reasonable physical, electronic, and administrative safeguards to protect your personal information. When you enter sensitive information (such as a credit card number) during checkout, that information is encrypted and transmitted using Secure Socket Layer (SSL) technology.

While no method of transmission or storage is 100% secure, we strive to use commercially acceptable means to protect your information.

Your Choices

• You may update certain account information by logging into My Account or contacting us directly.
• You can opt out of marketing emails by using the “unsubscribe” link included in those messages or by contacting us.
• You may choose to limit or disable cookies in your browser settings, though some site features may not work properly if cookies are turned off.
• Depending on where you live, you may have additional rights regarding access to or deletion of your personal information under local laws. Please contact us if you wish to exercise those rights and we will respond as required by applicable law.

Children’s Privacy

Our website is intended for use by adults. We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected such information, we will delete it as soon as reasonably possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Privacy Policy” content on this page so you can see the most current version. In the event of a material change, we may also notify you by email or through a notice on our homepage.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Phone: 1-800-513-1695
Email: Sales@SSNautical.com
SS Graphics Inc. (Owner and Operator of SSNautical.com)