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🔒 Secure Checkout ⚓ Customer Information Protected ☎ Questions? Contact Us
Last Updated: May 2026
SSNautical.com is owned and operated by SS Graphics Inc. We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, submit personalization details, upload artwork, or contact our team.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices you may have regarding your information.
1. Information We Collect
We collect information in several ways, including information you provide directly and information collected automatically when you use our website.
- Contact information: name, billing address, shipping address, phone number, email address, and other information needed to process your order or respond to your request.
- Order information: products purchased, order history, personalization details, shipping information, customer notes, and related order preferences.
- Custom product information: boat names, home ports, names, logos, artwork, design files, embroidery instructions, photos, uploaded files, or other content submitted for custom or personalized products.
- Account information: login details, saved addresses, order history, and account preferences if you create or use an account.
- Communications: information you provide when contacting us by phone, email, contact form, or customer service request.
- Automatically collected information: IP address, browser type, device type, pages visited, time spent on the site, referring pages, and similar website usage information.
2. How We Use Your Information
- To process, produce, personalize, ship, and fulfill your orders.
- To provide order confirmations, shipping updates, customer service, and account support.
- To prepare custom products, including personalized life rings, boat mats, embroidered items, fender covers, plaques, signs, and nautical gifts.
- To review artwork, personalization details, proof approvals, and production instructions.
- To improve our website, products, services, navigation, and customer experience.
- To help detect fraud, abuse, security issues, or unauthorized activity.
- To comply with legal, tax, accounting, and business record requirements.
3. Payment Information
Payment information is used to process purchases made through SSNautical.com. Payment card information is handled through payment processing services and checkout systems.
- We use payment information to authorize and complete transactions.
- We do not use payment information for marketing purposes.
- We do not intentionally store full credit card numbers on SSNautical.com after checkout processing is completed.
- Payment processors may collect and process payment details according to their own security standards and policies.
4. Cookies & Similar Technologies
Cookies are small files stored on your device that help our website function properly and improve your shopping experience.
- Remember items placed in your shopping cart.
- Support account login, checkout, and website functionality.
- Save basic preferences to make the website easier to use.
- Help us understand how visitors use the website so we can improve navigation, content, and performance.
- Support analytics, measurement, advertising, and security tools where applicable.
Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect how the shopping cart, checkout, account features, and other website functions work.
5. Analytics & Website Measurement
We may use analytics and website measurement tools to better understand how visitors find and use SSNautical.com.
- These tools may collect browser, device, page view, referral, and general usage information.
- This information helps us improve website performance, content, product pages, and customer experience.
- Analytics tools may use cookies or similar technologies.
6. Marketing Communications
We may send promotional emails, product updates, or special offers if you have chosen to receive them or where otherwise permitted.
- You can opt out of marketing emails by using the unsubscribe link included in those messages.
- You may also contact us directly to request removal from marketing communications.
- We may still send service-related messages about orders, account activity, shipping, or customer service even if you opt out of marketing emails.
7. Information Sharing
We value your trust. We do not sell or rent your personal information to third parties for their own marketing purposes.
We may share information in limited ways when needed to operate our business, fulfill orders, or comply with legal requirements.
- Service providers: companies that help us process payments, ship orders, host or maintain the website, provide security, manage analytics, or support customer service.
- Shipping carriers and manufacturers: companies that help ship, produce, customize, or fulfill products ordered from SSNautical.com.
- Payment processors: companies that securely process payment transactions.
- Legal or safety reasons: when disclosure is needed to comply with the law, enforce our policies, prevent fraud, protect rights, or respond to lawful requests.
- Business transfers: if all or part of our business or assets are sold, transferred, reorganized, or merged, customer information may be included as part of that transaction where permitted by law.
8. Customer Artwork & Personalization Details
When you submit artwork, logos, names, boat names, ports, photos, embroidery instructions, or other personalization details, we use that information to create and fulfill your order.
- Submitted content may be reviewed by our team for production purposes.
- Submitted content may be shared with trusted production partners when needed to complete your order.
- We may retain order-related artwork or personalization details as part of our business records, customer service history, or reorder support.
9. Data Retention
We keep customer information only as long as reasonably needed for business, customer service, accounting, legal, security, and order history purposes.
- Order records may be retained for accounting, tax, warranty, customer service, and reorder purposes.
- Contact form or customer service communications may be retained to help resolve questions or issues.
- Uploaded artwork or custom product details may be retained when needed for order support, reorders, or business records.
10. How We Protect Your Information
We use reasonable physical, electronic, and administrative safeguards to help protect personal information.
- Checkout pages use secure transmission methods where sensitive information is entered.
- Access to customer information is limited to business purposes.
- We use reasonable security practices to help protect against unauthorized access, misuse, or disclosure.
No method of transmission or storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.
11. Your Choices
- You may update certain account information by logging into My Account or contacting us directly.
- You may opt out of marketing emails using the unsubscribe link or by contacting us.
- You may control or disable cookies through your browser settings.
- You may contact us to request help with your personal information, order history, or communication preferences.
12. State Privacy Rights
Depending on where you live, you may have additional rights regarding your personal information. These may include the right to request access, correction, deletion, portability, or certain limits on use or sharing of personal information where applicable by law.
To make a privacy-related request, please contact us using the information at the bottom of this page. We may need to verify your identity before completing certain requests.
13. Links to Other Websites
Our website may contain links to other websites or third-party services. We are not responsible for the privacy practices, security, content, or policies of those third-party websites.
We encourage you to read the privacy policies of any website that collects personal information.
14. Children’s Privacy
SSNautical.com is intended for use by adults. We do not knowingly collect personal information from children under the age of 13.
If we learn that we have collected personal information from a child under 13, we will delete it as soon as reasonably possible.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will revise the content on this page so visitors can review the most current version.
In the event of a material change, we may also provide notice by email, website notice, or another appropriate method.
Contact Us About Privacy
If you have questions about this Privacy Policy or how your information is handled, please contact us.
SS Graphics Inc. — Owner and Operator of SSNautical.com
4176 6th Street, Wyandotte, MI 48192
Phone: 1-800-513-1695
Email: Sales@SSNautical.com
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