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You can trust that your order will be quickly processed and safely delivered.
SSNautical.com offers both UPS Ground and FedEx Ground shipping options. Because not all products and/or warehouses are able to ship UPS and FedEx, ocassionally we may ship your package through a different carrier than what you selected. If you absoultely need a specific carrier, please contact Customer Service at 1-800-513-1695 to discuss further options.
Freight/shipping charges will be added to all orders. Common Carrier/Motor Freight Shipments are subject to crating/boxing charges. Our shipping charges are determined by the total weight / size of your order. The shipping charges viewed during the Check-out process are estimates - you will be contacted if the shipping has not been calculated properly - you will be billed actual shipping charges.
Damaged Shipments: If you receive any goods in a damaged condition, you must notify us with 5 business days. We may ask you to provide proof of the damage, as a condition of refund or replacement. We will file a freight claim on your behalf with the appropriate shipping company (UPS, FedEx, etc.). Freight claims can take up to 7 business days. Based on the outcome of the freight claim, we may issue you a credit in the amount paid for the goods or send replacement goods at our discretion.
Coupon and Discount Codes: Coupon and Discount Codes may not be stacked. Only one code may be used per order.
FOB shipping point - pre-paid and charged.
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