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📄 Website Terms ⚓ Custom Product Guidelines ☎ Questions? Contact Us
Last Updated: May 2026
Welcome to SSNautical.com. These Terms of Service explain the terms that apply when you use our website, place an order, submit artwork or personalization information, or purchase products from SSNautical.com. SSNautical.com is owned and operated by SS Graphics, Inc.
By using this website or placing an order, you agree to these Terms of Service, along with our Shipping Policy, Return Policy, and Privacy Policy.
1. About SSNautical.com
SSNautical.com provides online shopping for personalized nautical products, marine safety products, boating accessories, embroidered apparel, boat mats, fender covers, nautical decor, plaques, signs, and custom boating gifts.
Many products may be personalized, customized, embroidered, imprinted, or made to order based on information supplied by the customer.
2. Use of This Website
- You may use this website only for lawful purposes.
- You agree not to interfere with the website, its security, its checkout process, or any related systems.
- You may not use automated tools, scraping, copying, reverse engineering, or other methods to misuse website content or functionality.
- You may not impersonate another person or provide false, misleading, or unauthorized information.
3. Eligibility
- You must be able to lawfully enter into a contract to use this website or place an order.
- If you are under 18, you may use this website only with the involvement of a parent or legal guardian.
- This website is not intended for children under the age of 13.
4. Orders, Acceptance & Cancellations
Submitting an order through SSNautical.com does not guarantee acceptance of that order. We may review, cancel, refuse, or delay an order for reasons including product availability, pricing errors, payment issues, suspected fraud, shipping limitations, artwork concerns, personalization issues, or other order-related problems.
- We may contact you if additional information is needed to process your order.
- Custom, personalized, embroidered, imprinted, or made-to-order items may not be cancelable once production has started.
- If an order cannot be completed, we may cancel the order and issue an appropriate refund.
- Production and shipping times are estimates unless we specifically state otherwise in writing.
5. Custom, Personalized & Made-to-Order Products
Many SSNautical.com products are customized for each customer. This may include personalized life rings, embroidered clothing, boat mats, fender covers, plaques, signs, gifts, and other custom nautical products.
- Customers are responsible for providing accurate spelling, names, wording, artwork, colors, sizes, logos, boat names, ports, and personalization details.
- Personalized, custom, embroidered, imprinted, or made-to-order products may be non-returnable unless defective or produced incorrectly by SS Graphics, Inc.
- If a proof is provided, the customer is responsible for reviewing all details before approval.
- Once a proof is approved or production has started, changes may not be possible.
6. Customer Artwork, Logos & Submitted Content
When you upload or submit artwork, logos, designs, names, text, photos, embroidery files, personalization details, or other content, you confirm that you have the legal right to use that content.
- You retain ownership of the content you submit.
- You grant SS Graphics, Inc. permission to use the submitted content to produce your order.
- You authorize us to adjust, size, crop, clean up, convert, or prepare submitted artwork as needed for production.
- You are responsible for ensuring your submitted content does not infringe another party’s copyright, trademark, privacy, publicity, or other legal rights.
7. Product Information, Pricing & Availability
We work to keep product information, images, pricing, descriptions, specifications, and availability accurate. However, errors may occur.
- Prices, specifications, product details, and availability may change without notice.
- We reserve the right to correct typographical, pricing, image, description, or system errors.
- Product photos may vary slightly from actual items due to screen settings, materials, production methods, or manufacturer changes.
8. Shipping, Delivery & Risk of Loss
Shipping terms are explained in our Shipping Policy. Shipping charges, carrier options, transit times, delivery estimates, freight charges, and damaged shipment procedures may vary by product, warehouse, manufacturer, destination, and carrier.
- Production and transit times are estimates unless specifically guaranteed in writing.
- Some products may ship from different warehouses or directly from manufacturers.
- Once an order is picked up by the carrier, risk of loss generally transfers to the customer.
- We will assist customers with carrier claims when appropriate.
9. Returns, Refunds & Damaged Orders
Returns are governed by our Return Policy. Please review that policy before sending any merchandise back.
- All returns must be approved in advance.
- Return Authorization Numbers may be required.
- Custom, personalized, embroidered, imprinted, or made-to-order products may be non-returnable.
- Shipping and handling charges may not be refundable.
- Damaged shipments should be reported promptly so we can assist with the claim process.
10. Coupons, Discounts & Promotions
- Coupons, discounts, and promotional offers may change or end at any time.
- Only one coupon or discount code may be used per order unless otherwise stated.
- Promotions may exclude certain products, custom items, oversized items, freight items, or manufacturer-direct shipments.
- We reserve the right to correct or cancel promotions that contain errors.
11. Accounts, Checkout & Customer Information
- You are responsible for providing accurate billing, shipping, email, phone, and order information.
- We may use the information you provide to contact you about your order.
- You are responsible for keeping account login information secure if you create an account.
- Use of customer information is also governed by our Privacy Policy.
12. Intellectual Property
The SSNautical.com website, brand names, logos, graphics, product descriptions, page designs, photographs, content, and related materials are owned by or licensed to SS Graphics, Inc. unless otherwise stated.
- You may not copy, reproduce, modify, distribute, or use website content for commercial purposes without written permission.
- You may not use SSNautical.com names, trademarks, content, or branding in a misleading or unauthorized way.
- Nothing in these Terms transfers ownership of SS Graphics, Inc. intellectual property to you.
13. Third-Party Services & Links
SSNautical.com may use third-party services for payment processing, shipping, analytics, security, embedded tools, or other website functionality. Third-party websites or services may have their own terms and privacy policies.
SS Graphics, Inc. does not control third-party websites or services and is not responsible for their content, policies, or performance.
14. Disclaimers
The website and related services are provided on an “as is” and “as available” basis. SS Graphics, Inc. does not guarantee that the website will be uninterrupted, error-free, secure, or free from inaccuracies.
To the fullest extent allowed by law, SS Graphics, Inc. disclaims implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited by law.
15. Limitation of Liability
Except for a breach of a party’s representations and warranties under these Terms or in connection with indemnity obligations under these Terms, SS Graphics, Inc.’s liability shall not exceed the value of products purchased or services rendered. The value of products or services is limited to the stated value on SSNautical.com or as quoted by an authorized SS Graphics, Inc. representative.
SS Graphics, Inc. will not be liable for indirect, incidental, consequential, special, punitive, or similar damages, including lost profits, lost data, or loss of goodwill, to the fullest extent allowed by law.
16. Indemnification
You agree to indemnify and hold harmless SSNautical.com, SS Graphics, Inc., and their employees, representatives, agents, affiliates, officers, managers, and owners from any claim, loss, damage, expense, or cost, including reasonable attorneys’ fees, arising from your use of the website, your order, your submitted content, your violation of these Terms, or your violation of another party’s rights.
17. Termination or Refusal of Service
SS Graphics, Inc. may suspend, terminate, restrict, cancel, or refuse access to the website or services if we believe a customer has violated these Terms, submitted inappropriate or unlawful content, misused the website, provided inaccurate information, or otherwise created risk for SS Graphics, Inc., other customers, or third parties.
18. Dispute Resolution
All disputes arising out of, relating to, or connected with these Terms of Service or your use of any part of the SSNautical.com service will be exclusively resolved under confidential binding arbitration held in Wayne County, Michigan, before and in accordance with the Rules of the American Arbitration Association, by a sole arbitrator applying Michigan law without regard for conflicts of law principles.
The arbitrator’s award will be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms will be joined to an arbitration involving any other party subject to these Terms, whether through class arbitration proceedings or otherwise.
Any action to enforce an arbitrator’s award will be brought exclusively in a federal or state court located in Wayne County, Michigan. Each party submits to the personal jurisdiction of the federal and Michigan state courts in Wayne County. By using this website, you waive any right you may have to join claims with others in the form of a class action or similar procedural device.
Notwithstanding anything to the contrary in this section, either party may seek equitable relief, including injunctive relief and specific performance, from a court of competent jurisdiction.
19. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Michigan, without reference to conflict of law principles.
20. Changes to These Terms
SS Graphics, Inc. may update or modify these Terms of Service at any time by posting revised terms on SSNautical.com. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Questions About These Terms?
If you have questions about these Terms of Service, your order, custom product requirements, shipping, or returns, our Customer Service team is happy to help.
SSNautical.com c/o SS Graphics, Inc.
4176 6th Street, Wyandotte, MI 48192
Phone: 1-800-513-1695
Email: Sales@SSNautical.com
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